TO WHOM IT MAY CONCERN
Recently my wife and I engaged the services of K.D. Groom builders in relation to a house and land package that was constructed at Brut Street, Silkwood Estate, Mt. Cotton, Queensland.
During this process we dealt exclusively with sales consultant Mr. Shane Taylor. I cannot speak highly enough of the professionalism and high quality of service provided by Shane and his team throughout this project.
From the outset which included modifications to the design and specifications of our home to suit our needs, to the finished product, Shane could not have been more helpful or co-operative. An aspect that greatly impressed us was Shane’s passion and enthusiasm to deliver a home that ultimately exceeded our expectations.
Shane took a personal interest in the outcome, ensuring time frames were met whilst providing prompt feedback to any queries we had. This was highlighted in the numerous e-mails we received from Shane indicating descriptions and photographs of our home at various stages of construction. We were also impressed with the seamless transition in areas such as choosing colours and floor coverings of our property.
Shane made the effort to arrange for an interior designer to attend our work which made it more convenient for us to facilitate this process.
Shane and his colleagues epitomised the true meaning of the words honesty, integrity and trustworthiness in an industry that, unfortunately at times lacks these attributes. In conclusion, we would have no hesitation in recommending the services of K.D. Groom builders to any prospective property purchaser/investor.